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Technical Support

Unlike other support outsourcing providers we actually provide a complete first and second level support solution. 

 

We carefully select and train our support professionals to assure your customers feel their problems and concerns are being addressed by someone who really cares about their success.

 

Our team works closely with yours to escalate and resolve the more serious issues, while relieving you of the day to day support burden.

Training & Professional Services

Our instructional designers develop and maintain everything from curriculum maps to course materials and training databases. 

 

Our trainers teach your customers at classes hosted at their facilities or ours, or via the web, and provide you with valuable customer feedback.  Students leave excited about your software and their new skills.

 

Our professional services staff helps your customers engineer and implement solutions using your software, in a variety of ways.


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Last modified: 05/12/2006