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Professional Services
Including the right
professional services
in your offer is a big part of what enables your customers to successfully
implement your software. You need to have every customer, from the first
one on, become enthusiastic about their experience with your software
company, from the purchase, through the initial implementation, and continuously through
ongoing support.
By strategically partnering
with SysGen, Inc.
you can offer world-class professional services to your
customers.
Our professional services team uses our
proprietary SQE evidoc™
methodologies to make the entire process seem simple to your customers
because we follow logical and predictable steps.
Our project managers can help your customers
manage their projects to assure a success with your software.
Our business process engineers can help your
customers build a solid base of requirements, then show them the right way
to construct a solution using your software.
Our developers can custom build add-on or
plug-in solutions to further enhance the value of your software for
customers who need more than an out of the box solution.
Our system engineers can provide onsite and
remote installations, upgrades, and troubleshooting.
Our quality experts can handle the full
spectrum of software quality assurance and control, including compliance
with various regulations your customer may be subject to.
Because we specialize in
providing professional services for software vendors we have already
developed and matured our
back office
infrastructure, logistics,
and processes. This minimizes the
risk, cost, and implementation time to roll out world-class professional
services to your
customers.
We are the only outsourcing
provider that truly becomes a partner with your team. Our seasoned
professionals really take the time to learn everything about your software
and your operation. Our success is tied to yours and our people interact
with yours on a regular basis.
We understand software
professional services and specialize in serving software companies like
yours, which is why we know how to find creative ways to work
with you and help your software company grow, just as we have done for other
software vendors.
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